Support coordination for Burlington County families
Priority Group Services NJ is an approved New Jersey DDD Support Coordination Agency for Burlington County. We help adults with intellectual and developmental disabilities, and the families who support them, build the yearly plan, choose providers and keep services on track. Choosing us, or switching to us, is always your decision.
Families across Burlington County
We meet families in person, by phone or by video call, wherever they live in the county, including:
Your town is not listed? If it is in Burlington County, we serve it. We also coordinate in Atlantic, Camden, Gloucester and Somerset counties.
One person who knows the plan, the providers and the paperwork
In New Jersey, everyone enrolled in a DDD program has a support coordinator. That person turns the program into real, day-to-day help.
Builds the plan with you
We sit down with your loved one and your family to understand goals, routines and what matters most, then write the Individualized Service Plan (ISP) around them.
Finds the right providers
We explain the services in the plan, share the approved providers that fit, and help you set them up. You choose who you work with.
Stays in touch every month
DDD expects at least one contact a month, in person, by phone or by video call. We use it to check that services are actually happening.
Adjusts when life changes
A new job, a move, a hospital stay or a change at home: we update the plan and the services with you.
Explains your options
Including self-direction, where families take a bigger role in choosing and managing some supports. We explain how it works so you can decide.
Handles the paperwork with you
Forms, signatures, renewals and the questions DDD asks along the way. You will always know what is due and why.
Want a different support coordinator? Switching takes three steps.
If your loved one is enrolled in the Supports Program or the Community Care Program, you have the right to change support coordination agencies.
Talk to us first
Call (201) 305-0936 or use the referral form below. We will listen to what is not working now and tell you honestly whether we can help.
Complete DDD's change form
The Support Coordination Agency Change Form goes to DDD. We can go through it with you so nothing is missed.
Start with us the following month
DDD makes the change at the beginning of the next month. Your new coordinator reviews the current plan with you and picks up from there.
Turning 21? Start the DDD steps at 18.
DDD services can begin at 21, but you can apply as early as 18. Families who start early avoid a gap when school services end.
Around 18: Medicaid and SSI
Everyone in a DDD program must be enrolled in Medicaid. At 18, Social Security stops counting parents' income and resources, so this is often when families apply for SSI.
From 18: apply to DDD
Submit the DDD eligibility application with the supporting documents. DDD allows up to 60 days to decide.
Assessment
The New Jersey Comprehensive Assessment Tool (NJCAT) looks at the person's support needs and helps set the level of support in their program.
At 21: enroll and choose a support coordination agency
Your loved one enrolls in a DDD program and is connected with a support coordinator, who builds the first plan with you.
Not sure where you are in this process? Call us. We will tell you the next step in plain language, even if you are not ready to choose an agency yet.
Refer someone in Burlington County
It takes about two minutes. Tell us how to reach you and a member of our New Jersey team will call you back. Prefer to talk now? Call (201) 305-0936.
Support coordination in Burlington County: FAQ
Do you provide support coordination in Burlington County?
Yes. Burlington County is one of the five counties where DDD has approved us as a Support Coordination Agency: Atlantic, Burlington, Camden, Gloucester and Somerset.
We already have a support coordinator in Burlington County. Can we switch to you?
Yes, if your loved one is enrolled in the Supports Program or the Community Care Program. You complete DDD's Support Coordination Agency Change Form, and DDD makes the change at the beginning of the following month. We can go through the form with you on the phone.
How will we meet our support coordinator?
In person, by phone or by video call. DDD expects at least one contact a month, and you can reach us in between whenever something changes.
Do families pay for support coordination?
No. Support coordination is a service of your loved one's DDD program, which runs through Medicaid. Families are not billed by us for it.
Can you also provide our direct support staff?
No. Under DDD's conflict-free rules, the agency that coordinates your services does not also provide them. As your coordinator, we show you the approved providers that fit your plan and you choose.
Our son or daughter is still in school. When should we call?
Around age 18 is a good time. You can apply to DDD from 18, and services can start at 21. Starting early leaves time for Medicaid, the eligibility decision and the assessment.
Ready to start, or to switch?
Send a referral or call us, and a member of our New Jersey team will call you back.